At Saavedra Auto Detailing LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when you interact with our business.
1. Information We Collect
We may collect the following information:
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Name, phone number, email address, and home or vehicle location (for mobile services)
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Vehicle details (make, model, year, condition)
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Payment information (only processed through secure third-party systems)
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Any other information you voluntarily provide through contact forms, calls, text messages, or social media
2. How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Provide quotes and services
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Communicate with you about your detailing services
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Improve our customer service
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Send occasional promotions or service reminders (if you opt-in)
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
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To service providers who assist us in operating our business (e.g., payment processors)
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When required by law
4. Data Security
We take reasonable precautions to protect your information, both online and offline. Any payment transactions are encrypted and processed through secure platforms.
5. Your Choices
You may:
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Opt out of promotional messages at any time
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Request to review or delete your information from our records by contacting us
6. Changes to This Policy
We may update this policy occasionally. Updates will be posted on our website with the revised date.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Saavedra Auto Detailing LLC/Saavedradetail@gmail.com
Saavedra Auto Detailing LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, home address (for mobile services), and vehicle details (make, model, year).
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Payment Information: We may collect payment-related data, which is processed securely through trusted third-party providers (e.g., Square, Venmo, etc.).
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Service History: Records of past services, preferences, and communications.
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Online Interactions: If you contact us through our website, social media, or messaging platforms, we may collect any information you submit.
2. How We Use Your Information
We use your information to:
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Schedule and confirm appointments
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Provide detailing services at your requested location
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Send service reminders and updates
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Process payments and provide receipts
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Respond to customer service inquiries
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Send promotional offers (only if you opt-in)
3. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared:
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With third-party vendors only as needed to deliver services (e.g., payment processors)
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If required by law or legal process
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To protect our rights, safety, or property
4. Data Protection and Security
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.
5. Your Rights and Choices
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate or outdated information
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Request that we delete your personal information, subject to legal obligations
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Opt out of marketing communications at any time
6. Use of Cookies and Tracking
If our website uses cookies, we may collect anonymous data for analytics or performance purposes. You can disable cookies in your browser settings.
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We reserve the right to update or change this Privacy Policy at any time. When changes are made, the updated policy will be posted with the new effective date.
9. Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Saavedra Auto Detailing LLC
Phone: [-505-328-1640
Email: Saavedradetail@gmail.com
Location: Albuquerque, NM
Customer Cancellation Policy
Saavedra Auto Detailing LLC
We understand that life happens and plans can change. To respect everyone’s time, including ours and other clients’, we kindly ask that you follow our cancellation policy outlined below:
1. Cancellation Notice
We require at least 24 hours' notice for any appointment cancellations or rescheduling. This allows us time to fill your spot and continue serving customers efficiently.
2. Late Cancellations
Cancellations made less than 24 hours before your appointment may result in a cancellation fee of $25.
3. No-Shows
If you do not show up to your scheduled appointment without prior notice, a no-show fee of 50% of the service total may be charged before booking any future appointments.
4. Rescheduling
We allow one free reschedule per appointment (with at least 24 hours’ notice). After that, we may require a non-refundable deposit to hold your next appointment.
5. Weather Policy
In the event of extreme weather conditions (e.g., rain, snow, high winds), we reserve the right to reschedule your appointment for the safety of our team and quality of service. We will notify you as early as possible.
6. Emergencies
We understand that emergencies happen. Please reach out to us directly if something urgent comes up, and we’ll do our best to accommodate your situation.
7. How to Cancel or Reschedule
To cancel or reschedule, please contact us by:
📞 Phone/Text: 505-328-1640
📧 Email: Saavedradetail@gmail.com
💬 Or message us through via chat